POLICIES
Fair Practise Code
How Clear Lend Capital deals with borrowers: clear loan information, fair interest and charges, respectful recovery, and a simple way to complain. Available in English and Kannada. (Download links below).
KYC and AML Policy (summary)
The identity and address documents we verify before lending, and why the RBI requires this. This is a summary of our KYC and Anti-Money Laundering Policy.
Customer Information
What happens if a payment is late
How the RBI classifies overdue loans as SMA or NPA, and what each stage means for you.
Returning documents to legal heirs
How we return a borrower’s documents to the legal heirs if the borrower has died.
Privacy Policy
What personal information we collect, how we use and protect it, and your rights over it.